Privacy Policy

Who is responsible for your information

The data controller for Kingdom Casino is Dama N.V., a company registered in Curacao under number 152125, which holds gaming licence 8048/JAZ2020-013 issued via Antillephone N.V.

Although we are based offshore, we aim to respect the principles found in New Zealand's Privacy Act 2020 when dealing with players located there, including fair collection, secure storage and reasonable access.

Categories of information collected

When you register we ask for your full name, date of birth, residential address, email and mobile number. For withdrawals and anti-money-laundering checks we may also request copies of photo ID, proof of address and evidence of the payment method used.

As you use the site, our systems automatically record your IP address, device type, browser version, login times, game rounds and transaction history. This technical trail helps us detect fraud and resolve disputes accurately.

Conversations with our support staff, whether by chat or email, are logged so that follow-up requests can be handled without you needing to repeat yourself.

How the information is put to use

Your details allow us to run your account, process payments, confirm your age and meet regulatory duties such as identity verification and suspicious-transaction reporting.

With your consent we may send news about tournaments and bonuses. You can withdraw that consent at any moment through your communication preferences or the unsubscribe link in any email.

Selected data is shared only with trusted parties that help us operate: payment processors, game studios, identity-verification vendors and, where legally compelled, law enforcement or the licensing authority.

Cookies and tracking

Kingdom Casino uses essential cookies to keep you signed in and remember language settings. Optional analytics cookies measure how pages perform so we can improve navigation and load speed.

You can block or delete cookies through your browser, though disabling essential ones may prevent parts of the site, such as the cashier, from working correctly.

Keeping, securing and accessing your records

Account and transaction records are kept for at least five years after closure to satisfy anti-money-laundering rules, after which they are deleted or irreversibly anonymised.

All traffic between your device and our servers is encrypted with TLS, and access to player files inside the company is limited to staff whose role requires it.

You may ask to view the information we hold about you, request corrections, or object to particular processing. Send your request to our privacy contact and expect a reply within 30 days once your identity has been confirmed.